1. Introduction

This Privacy Policy explains how Risknado collects, uses, and protects your personal information when you use our website and platform at risknado.com (the "Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect and process the following information:

a) Information you provide

• Name, email address, company name, and password when creating an account.
• Payment details (processed securely via Stripe; we do not store card information).
• Messages or support requests sent to support@risknado.com

b) Information we collect automatically

• Usage data (pages visited, time spent, device type, IP address) for analytics and security.
• Cookies or similar technologies to maintain sessions and improve functionality.

3. How We Use Your Information

We use your data to:

• Create and manage your account.
• Provide access to and maintain the Risknado Platform.
• Process payments and issue receipts.
• Respond to support requests.
• Improve and develop new features.
• Comply with legal obligations (e.g., tax or accounting records).

We will never sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity: to provide access to the Platform you purchased.
• Legitimate interest: to maintain and improve our services and ensure security.
• Legal obligation: to comply with record-keeping and tax requirements.

5. Data Retention

We retain user data for as long as your account is active, and for up to 6 years afterward where required for legal or accounting purposes. You may request deletion of your data at any time (see Section 8).

6. Sharing Your Information

We share limited personal data only with trusted service providers that support our operations:

• Stripe Payments UK Ltd – payment processing.
• Web hosting provider (e.g. base44/Wix).
• Analytics tools (e.g., Google Analytics or similar).

All partners are bound by confidentiality and data protection agreements.

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption, secure connections (HTTPS), and restricted administrative access.

While no system is entirely risk-free, we actively monitor and update our security measures to prevent unauthorised access or misuse.

8. Your Rights (UK GDPR)

You have the following rights regarding your personal data:

• Access – request a copy of the data we hold about you.
• Correction – request corrections to inaccurate data.
• Deletion – request deletion of your data.
• Restriction – limit processing in certain situations.
• Portability – request transfer of your data to another provider.
• Objection – object to processing based on legitimate interest.

To exercise your rights, contact support@risknado.com

We aim to respond within 30 days.

9. International Transfers

Your data may be processed or stored in the UK, EEA, or other locations where our service providers operate. Where data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards.

10. Cookies

Risknado uses cookies for core site functionality and analytics. You can manage or disable cookies through your browser settings, though some features may not function properly without them.

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at risknado.com/privacy. Your continued use of the Platform after changes constitutes acceptance of the updated Policy.

12. Contact

For privacy questions, data access requests, or complaints, please contact:

📧 support@risknado.com

Operated by Jonathan McCallum, trading as Risknado, United Kingdom